Our office is in 72205, and we have completed 512 jobs at 212 homes in this ZIP. Detached garages, alley-facing doors and openings that are not a standard size are everyday work for us here.
Direct Service’s office sits at 10515 W Markham Street, Suite I5: ZIP code 72205, the same ZIP as Hillcrest. We are not a call center booking a contractor you have never heard of. We are a locally owned company that started in Central Arkansas in 2014, and this part of Little Rock is home turf.
Hillcrest calls cover the full range: broken springs, openers that hum but do not move, doors that drift out of their track, and plenty of full replacements on garages that have outlived two or three doors already.
Our records in 72205 go back to 2017. Since then we have completed 512 jobs at 212 different homes in the ZIP, more than two visits per home on average. Neighbors call us back, and they pass our number along.
Who shows up matters in an older neighborhood. Our own technicians do the work: lead tech Parnell Lester, senior tech Joseph Cook, and owner Travis Ford, who has spent 20 years in the garage door industry. If you would like to see what customers say before you call, start on our reviews page.
Being local matters most when a door has some history. Older openers and doors are not always supported by their makers anymore. When a part is no longer made, we will tell you straight, and we will tell you when a repair has stopped making financial sense compared with a new door or a new opener.
Day or night, (501) 244-3667 is answered by a real person.
Many homes in this part of town predate the two-car attached garage, and the garages show it. These are the situations we run into most in 72205.
A garage that sits behind the house often has its own power run, and sometimes a tired one. Before we install or replace an opener, we check the outlet so the new unit is not fighting old wiring. More on opener repair and installation.
When the door opens onto an alley, the approach is tight and the door takes weather and the occasional bump from a passing vehicle. Bent track and knocked-loose rollers are common. We straighten or replace track and get the door running true again.
Older garages do not always fit today’s standard door sizes. We measure the actual opening, headroom and side room before quoting, and we will tell you whether a stock size works or a door sized to your opening is the right move. See new garage doors.
Some garages here have never had an opener. If you want to add one, we first check whether the door is balanced and sound enough to automate. An opener on an unbalanced door wears out fast, and we would rather fix that first than sell you a second opener later.
It is also common in older garages to find a mix of hardware from decades of patch jobs: springs that do not match, brackets that were never meant for the door, cables of different sizes. When we find that, we replace it with a matched set and show you what came off, so you know exactly what you paid for.
Real estate agents ordered 142 of our jobs in 72205. Older homes tend to pick up a few garage door items on an inspection report, and the fixes are usually simple when someone knows what they are looking at.
The items we see most often on Hillcrest reports:
If the buyer’s side wants proof the safety items were handled, the technician records the auto-reverse and sensor tests on the invoice, so nobody has to take anyone’s word for it.
Send us the garage door page of the inspection report and we will quote just those items. We fix what actually needs fixing, explain the rest in plain language, and give you an invoice your agent can forward to the buyer’s side.
Not selling? A tune-up runs through the same checklist on your own schedule.
These are the 72205 streets where we have worked at the most homes.
West Markham Street tops the list, which makes sense: it is a long street, and our office sits on it farther west.
Close by, we also have pages for The Heights and for Chenal Valley and West Little Rock, plus our main Little Rock garage door repair page.
Great Job!
Travis is so professional and helpful! He will help you get what you want but let you know the pros and cons of those decisions.
Very professional, knowledgeable and clean. The area Parnell worked in was cleaner than when he arrived. I definitely will be referring to all my friends and family.
Quick response, great work, reasonable price. Travis did a great job. Highly recommend!
I really appreciate the way you conducted yourself completing the job on my Garage, Thanks very much. ,Mr Dean.
Mr. Parnell came out and replaced broken torsion springs, rollers, etc and got me back up and running quickly and on the same day I called. Very friendly and knows what he is doing. Very easy to work with. Would recommend.
Our office shares your ZIP code. Call (501) 244-3667 and a person answers, including for alley-access and detached garages.
Direct Service dispatches to Hillcrest from our office at 10515 W. Markham St., Ste I5, Little Rock. Zoom the map to see the neighborhoods we cover, or open the full service map to see every job we’ve completed nearby.
