Garage Door Repair
Jacksonville, AR

I called Direct Service Overhead Garage Doors on Saturday when the safety sensors on my garage door quit working. Direct was able to make me an appointment the next morning on Sunday and sent Technician Parnell Lester to my home in Jacksonville. Parnell is a very friendly and knowledgeable professional who was able to identify the problems in minutes and had my garage door back in operation very quickly. Direct provided quick and excellent service at a very reasonable price. I highly recommend them and specifically Parnell for any garage door problems you may encounter in the central or northwest Arkansas area.

They were friendly and professional and quick to get our garage fixed, thank you so much

Fantastic experience and customer service, from calling and setting up the appointment to meeting Michael and hearing his recommendations. Michael went above and beyond and I will have all future garage door needs serviced by him and the company. Thank you!

This company has all my respect and appreciation for customer service, professionalism and honesty.

Our technician Parnell came out got us squared away with in a hour. He was such a nice and friendly guy. He also was very informative on the process he needed to do to complete the job! Not sure if they are the most affordable company around, they were just the first one I called, but however they went above and beyond and have great customer service

Easy to book appointment online for same day service. Parnell called prior to appointment time to let me know he was running ahead of schedule and to confirm that I was available 1.5 hours before the scheduled 3-5 time slot. Added bonus, having repair completed early. Parnell was courteous, professional and efficient. Highly recommend.

He showed up early and was very friendly. Explained everything and was quick. Would highly recommend.

I called Direct Services late this morning and spoke with Rhonda. She assisted in a very professional manner and was able to schedule service for late this evening. I’m so thankful because my vehicles were held hostage in the garage. Mike arrived as scheduled and repaired the springs on the garage door in a timely and efficient manner. He was also personable, courteous, and very professional. He even educated my husband and I on a few things to look for in the future. Moving forward I will definitely use Direct Services for all my garage needs and request Mike as the technician. Thanks again, Rhonda and Mike! You both ROCK!

Super quick, professional and friendly! Defiantly recommend!

I was able to get a same-day appointment and Michael fixed everything the same day. too. He walked me through all the repairs and quoted me before install so I could make the decisions for my budget. Will use this company again!

Very knowledgeable and efficient. Pleasant and professional. Reasonable cost.

They came out so fast. I didn’t think service like this existing anymore. Parnell was wonderful. He works quickly and was genuinely thoughtful to deal with.

Service man, Parnell Lester, was efficient and polite. He provided information about what he was doing and inspired trust.

Very timely and professional!!!

Michael arrived early, went above & beyond on the repairs, and fixed multiple minor issues that he didn’t have to address but happily did it! 10 out of 10!!

Professional, respectful, and fixed garage door quickly.

Travis was a very good technician and explained everything he was doing in sensible terms. He gave me the options for all the different things that needed to be done and the cost for each without any pressure. I definitely recommend.

Travis did an excellent job with our repair! He was fast and thorough, and helped me understand why the repair was needed. We called in the evening and our door was fixed by noon the next day! Pricing was very fair and we are super satisfied with the final product.

I am very pleased with install and installer

Michael R. was excellent! He fixed our garage in no time at all and the price wasn't too expensive. In addition, he gave us a future quote on the garage door and answered all of our questions. We would gladly use this company again.