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Broken garage door torsion spring with a gap in the coil
Spring Repair · Jacksonville 72076
Direct Service Garage Doors mascot holding a garage door spring and a drill

Garage Door Spring Repair
In Jacksonville, AR

We replaced springs on 12 of our 29 Jacksonville jobs in the last 12 months, and 7 of those 11 were on a Saturday or Sunday. If your spring broke on a weekend, you’re in good company. Here’s how weekend service works and what it costs.

Phones Answered 24/7 Same-Day Dispatch Price Quoted Before Work 3-Year Parts Warranty
Broken Spring In Jacksonville

Quick Answer: Spring Repair In Jacksonville

First, unplug the opener and keep people and pets clear of the door. Then ring (501) 244-3667; there’s a person on the line around the clock, Saturdays and Sundays too. Say whether a vehicle is trapped inside. The truck arrives stocked with springs, and you approve a flat price before anything is replaced.

Our standard spring is the 30,000-cycle Ultra-Cycle torsion spring with a 3-year parts warranty; a lower-priced 10,000-cycle spring is available and we quote both. A trip charge applies to every service call.

Everything else we do in town is on our Jacksonville garage door repair page.

When Springs Break Here

Jacksonville Spring Jobs, Day By Day

DayJacksonville spring jobs, last 12 months
Sunday4
Saturday3
Friday2
Monday2
Tuesday through Thursday0

Springs don’t care what day it is, but people notice on the days they’re home and using the door. That’s why weekend service matters here:

  • Daytime weekend calls cost the same as weekdays. Saturday and Sunday calls between 8 AM and 6 PM carry no weekend fee.
  • Evenings are different. Calls at 6 PM or later, any day, carry an after-hours emergency fee. We tell you before we head out, so you can choose tonight or first thing tomorrow.
  • The phones are answered 24/7. Even at night, someone can book you for the morning and tell you how to get a car out safely.

None of last year’s 11 Jacksonville spring jobs came in booked as a broken spring. People called about a door that wouldn’t open, an opener that hummed or a loud bang, and the spring turned out to be the cause.

Updated Nightly From Our Dispatch Records

Jacksonville Spring Work, By The Numbers

12Jacksonville jobs where we replaced springs, last 12 months
29Jacksonville jobs completed, last 12 months
232Jacksonville homes we’ve worked on
7 of 11Jacksonville spring jobs done on a Saturday or Sunday

Live counts come from completed, invoiced jobs at Jacksonville addresses and refresh nightly. The day-by-day split covers the 12 months through October 2026.

Is It The Spring?

Signs It’s A Spring, Not The Opener

  • A loud bang from the garage, like a gunshot, with nothing fallen over.
  • A gap in the coil of one of the springs on the bar above the door.
  • The opener hums or lifts the door a few inches and stops or reverses.
  • The door is very heavy or won’t stay put when lifted by hand.
  • Loose cables hanging at the top corners of the door.

Seeing any of these? Leave the door closed, unplug the opener, and call. On about half of last year’s Jacksonville spring jobs we also checked and serviced the opener, because a broken spring leaves it lifting weight it wasn’t built for. If the opener took damage, see Jacksonville opener repair.

Spring Replacement

Ultra-Cycle springs wound to the door, a balance test and an opener reset. The most common Jacksonville fix: 6 of 11 were the spring alone.

Spring Package

Springs and drums, with end bearings replaced if worn. Bearings were worn on about half of last year’s Jacksonville spring jobs.

Premium Or Elite Rebuild

Springs, drums, cables, bearings and nylon rollers in one visit. 5-year warranty on Premium, 10-year on Elite.

Reviews

Weekend Repairs, In Customers’ Words

“My garage door torsion spring broke around noon on a Sunday. Direct Service Overhead was at my house within a few hours and had everything fixed by 4.30.”

Toby F. · Google review · August 2018

“Cannot thank you enough for coming out, especially on a Saturday right after a holiday.”

Tiffany L. · Google review · July 2025

“I called them late Saturday afternoon due to the motor was out causing my door not to go down. They came out and Pernall done an excellent job… The other places wanted to charge a weekend fee.”

Charlene G. · Google review · June 2026

“I called Sunday night Travis was here first thing Monday morning, replaced broken spring and had my garage back running within an hour.”

Matthew M. · Google review · May 2022

Weekend and after-hours spring and opener reviews from Google, from customers across Central Arkansas. More on our reviews page.

Live From Our Job Log

Latest Repair Calls In Jacksonville

Our most recent Jacksonville repair calls, newest first. Spring jobs here are logged as repair calls, so this list includes other repairs too. Locations stop at the city level for privacy.

  • Garage Door Repair — Jacksonville
  • Garage Door Repair — Jacksonville
  • Garage Door Repair — Jacksonville
  • Garage Door Repair — Jacksonville
  • Garage Door Repair — Jacksonville
  • Garage Door Repair — Jacksonville
FAQ

Jacksonville Spring Repair Questions

Not in daylight hours. From 8 AM to 6 PM a weekend visit is billed exactly like a Tuesday. After 6 PM, on any day of the week, the after-hours emergency fee applies.

If the door is closed, the house is secure and you don’t need the car tonight, waiting for a morning slot saves the after-hours fee. If a car you need is stuck inside or the door is stuck open, call and we’ll talk through tonight.

Not safely with a broken spring. Without the spring, you’d be lifting the door’s full weight, and it can drop. Call and we’ll tell you what’s safe for your door.

The 30,000-cycle Ultra-Cycle spring lasts about three times as many cycles as the 10,000-cycle spring. If you plan to stay in the house, it’s the better buy. We quote both.

No. Jacksonville is on our north-of-the-river route with Sherwood and North Little Rock, so it’s a regular stop for our trucks.

Free Quote

Get A Spring Repair Quote In Jacksonville

Tell us what you need and we will call you back, usually the same business day. Prefer to text? Send us a photo of your door.

📱 Text Us A Photo: (501) 244-3667📞 Or Call (501) 244-3667

Licensed & insured · AR Contractor License #0344410726 · BBB A+

(501) 244-3667
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