Garage Door Opener
Repair & Installation
Little Rock, AR

First of all, I'd like to thank Travis who does absolutely amazing work! He arrived on time and explained the issues to me thouroughly. I had broken springs, worn out drums, and also needed a couple of other things that Travis showed me were extremely worn. He also tightened the chain, lubed the rollers and cleaned up light covers that mount over the lift motor (free)! The price was very fair and of course, the work was done perfectly. It does pay too call on someone who has loads of experience and is so professional and honest. I will never use any other company and when my friends or family need something done involving garage door services, I will most certainly refer them to Direct Service Garage Door!! 5+ Star Excellence!!

Travis came out on a service call (Same DAY) and identified faulty equipment. Had what was needed on his truck and quickly made repairs. 100% would recommend to anyone!

Parnell did an amazing job installing my new garage opener! He was very friendly, professional, and made the whole process smooth from start to finish. He got everything done in a timely manner and was very knowledgeable he took the time to explain everything and made sure I was comfortable with how it all works.You can tell he takes pride in what he does.10/10, highly recommend Parnell for any garage needs!

My chain broke on the garage door as I was trying to pull in with a load of groceries. Direct Service was out to my home within hours of my call, same day service. Travis explained everything to me and showed me the problem so I understood it well. He replaced the motor and chains, the door opener, everything within an hour. His work was impeccable and his pricing was more than reasonable.

I Had a wonderful experience. I will ask for the same technician the next time I have an issue ~he was thorough & Knowledgeable! Thank you Parnell!

Travis the installer was professional and courteous. He was knowledgeable and skilled in replacing my springs and additional parts. My garage door now opens and closes quietly.

Travis was excellent! Very friendly, knowledgeable, and low pressure. He installed the same equipment for significantly less and in less than an hour.

I was very pleased with the great job Travis did for us on our two broken garage remotes. If you need any repairs/work done on your garage doors, this is the company to call! It felt so good to have an individual who did his job perfectly and gave me a sense of knowing things are back together and secure on my garage doors. You will not be disappointed in their work.

Travis (owner) is an excellent man. Truly appreciate his timeliness and honest opinion. I fully expected to pay for a brand-new motor on my LiftMaster garage door opener, but Travis took the time to properly reset it the right way — and didn’t charge me a dime. He simply said, “It’s on the house. Please think of us if you have any more issues.” Wife & I were beyond grateful! Especially during this holiday season, it meant more than I can put into words to meet someone who genuinely cares about people and doing the right thing. Travis, thank you for your integrity, professionalism, time and your kindness. Absolutely recommend Direct Service Garage Doors to all! Thank you again, — Shawn, Kate & Family

Travis was very knowledgeable and professional. The work was done quickly and we love our new fancy garage door openers. The latest features are amazing.

My contact with the folks at Direct Service was prompt and professional from my first call to the office to the last hand shake. Travis came equipped with adequate tools and know-how. He was efficient and careful in changing out the motor and updating many parts of the system that needed upgrades. The fee was commensurate with the level of expertise that was displayed and the quality of parts.

We had a spring break and left us in a bind. Direct Service responded so fast and were able toto get Michael out within 3 hours. He worked fast and did an excellent job replacing the springs on the door and replacing the old motor on the door. We are so happy!

Travis quickly identified the problem and had the parts needed with him. Fast good quality repair. After seeing how well it worked, we even had him install another opener on another garage.

Super great technician!! Explained everything clearing and went above & beyond by helping me set up my garage keypad & resetting my car opener!

Parnell came out to fix our door and did it quickly and efficiently. He was super friendly and knowledgeable. The office was responsive and I didn’t wait even a day before they had Parnell out to fix the door and then when I wanted them to put a motor on the door they had it done the next morning. I am HIGHLY satisfied with our experience from beginning to end.

Michael with Direct Service was awesome. He came out within 10 minutes and had my garage door fixed within another 10 minutes. He helped me setup the garage door with remote access and overall added a ton of value. He was extremely knowledgeable and the cost was minimal given the damage!

Michael was prompt, courteous, and did a great job. He paid attention to the details, programed all the remotes including my car! A++++++++++

Travis is awesome. He's fast and thorough. He'll be very clear on what's wrong and explain things along the way. He won't upsell you or sugar coat the issue. He showed me how the board was fried in my motor, some of the wires were burnt, and told me my options. He installed a new unit and track within minutes. You cannot go wrong with choosing Direct Service Overhead Garage Door Co. Call him today!

Michael figured out how to adjust my 1974 garage door motor and was a lot of fun to talk with. He recommended some safety upgrades to a few issues, but made what I had work in the meantime. I will be calling Direct Service Garage Door in the future when this thing finally wears out!

Great service. Efficient. Technician replaced our keypad for the garage.