Garage Door Spring Repair
In Conway, AR
We replaced springs on 45 of our 78 Conway jobs in the last 12 months. On about 6 in 10 of those spring jobs we replaced worn bearings too, which is why we check the whole spring system instead of just swapping the part that snapped.
Conway Spring Jobs, By The Numbers
Four out of five of last year’s Conway spring jobs were in 72034, the rest in 72032. About 3 in 10 also needed new cables, and roughly 1 in 4 got new rollers. Only about 4 in 10 were a spring and nothing else.
Live counts come from completed, invoiced jobs at Conway addresses and refresh nightly. Percentages and the ZIP split cover the 12 months through October 2026.
Quick Answer: Getting A Broken Spring Fixed In Conway
Call (501) 244-3667, day or night, and tell us whether the door is up or down. Our trucks run up I-40 from Little Rock to Conway every week, and they carry 30,000-cycle Ultra-Cycle torsion springs, our standard spring, so most spring calls are handled in a single visit.
Before any work starts, you get a flat-rate price for the whole job. Spring repairs carry our 3-year parts warranty. If you’d rather pay less up front, we also stock a lower-priced 10,000-cycle spring and will quote it alongside the Ultra-Cycle. A trip charge applies to every service call.
Conway is also where the owner of this company, Travis Ford, lives. More about how we work in town is on our Conway garage door repair page.
Why Worn End Bearings Break Springs
A torsion spring sits on a steel shaft above your door. At each end of that shaft is a bearing in a metal plate. When those end bearings are healthy, the shaft spins freely and the spring does its job. When they wear, the shaft drags, and the spring has to work harder on every single open and close. A spring that should have lasted years can let go early, and a new spring on the same worn bearings is starting with a handicap.
You can often spot it yourself. With the door closed, look at the plates at each end of the shaft above the door:
- Rust-colored dust or streaks below the bearing
- A shaft that wobbles or shifts while the door moves
- A grinding or squealing sound from the ends of the shaft as the door goes up
- A door that feels heavier or less even than it used to before the spring broke
Because we replaced bearings on so many Conway spring jobs last year, we check them on every spring call here and tell you what we find before we quote. Bearings are part of our Spring Package and our Rebuild. If yours are fine, we say so and leave them alone.
Compare The Spring Repair Options
| Option | What gets replaced | Good fit when | Warranty |
|---|---|---|---|
| Spring Replacement | Torsion springs (both, on a two-spring door), wound and balanced to the door | The springs failed and the bearings, drums and cables check out | 3-year parts warranty |
| Spring Package | Springs and drums, with end bearings replaced if worn | Bearings or drums are showing wear, the most common Conway finding | 3-year parts warranty |
| Premium Rebuild | Standard springs plus drums, cables, end bearings, center bearing and a full set of nylon rollers | The door itself is solid but the moving parts are tired | 5-year warranty |
| Elite Rebuild | Ultra-Cycle springs plus drums, cables, end bearings, center bearing and a full set of nylon rollers | You’re keeping the door and want the longest-lasting fix | 10-year warranty |
| Lowest-price spring | A 10,000-cycle spring instead of the 30,000-cycle Ultra-Cycle | Up-front cost matters more than how long it lasts | Ask when we quote |
Every option is quoted at a flat rate before we start. Full details on each option are here, and our spring cost guide explains how the price is built.
Does A Broken Spring Need A Night Call?
We answer the phone at all hours, but not every broken spring has to be fixed at midnight. Here’s a simple way to decide:
| Your situation | What we suggest |
|---|---|
| Door is closed, house is secure, you don’t need the car until morning | Unplug the opener and book the first slot the next day. |
| Door is closed and the car you need for work is inside | Call now and say so. We’ll tell you the earliest we can be there. |
| Door is stuck open or partway open | Call now. A garage you can’t close is a security problem, and we treat it like one. |
| Door came off its track or is hanging crooked | Call now and keep everyone clear. That’s a different and more urgent problem. |
Whatever the time, don’t lift the door by hand and don’t pull the red release cord if the door is open. The spring is what holds that weight.
Conway Spring Repair Questions
Yes, every week. Conway is one of the busiest towns we serve outside Little Rock, and the owner lives here. Our shop is in Little Rock on West Markham, about 30 miles south on I-40, and Conway jobs are a regular part of our schedule.
Worn end bearings make the shaft drag, so the spring works harder on every cycle and fails sooner. Put a new spring on worn bearings and you’ve shortened its life before it starts. We check them on every Conway spring call and only replace them if they’re worn.
One cycle is one open and one close. A builder-grade spring is rated for about 10,000 cycles, which is roughly seven years at four cycles a day. Our standard Ultra-Cycle spring is rated for 30,000, about three times as long under the same use.
Yes. We stock a lower-priced 10,000-cycle spring for customers who want the lowest up-front price. We’ll quote both so you can see the difference and choose.
Yes. Those are extension springs, which stretch along the tracks on each side. We replace them too, and we recommend doing both sides at once so the door stays balanced.
No. After a spring repair we reset the opener’s force and travel so it works with the new spring. If the opener itself is damaged, we’ll show you and price it separately, and you decide.
From Conway Customers And Spring Jobs
“Exceptional garage system service in Conway! My garage popped off the railing and Mr. Travis gave amazing customer service! He came out very last minute at 10pm! Was very friendly and knowledgeable.”
Becky D. · Google review · July 2026
“Parnell was great! Very professional. Great singing voice. Super happy with our experience.”
Megan D. · Google review · May 2026
“Parnell arrived early, explained the spring & drum issue and repair options clearly, then completed the job fast and flawlessly.”
D.C. · Google review · March 2026
“Travis was amazing and told me another company had installed the wrong spring and failed to balance my door.”
Debbie B. · Google review · March 2026
The first two are Google reviews from Conway customers. The last two are spring-repair reviews from elsewhere in Central Arkansas. More on our reviews page.
Latest Broken-Spring Calls In Conway
The most recent Conway jobs logged as broken-spring calls, newest first. Springs replaced during other repairs count in the numbers above but aren’t listed here. Locations are kept at the city level for privacy.
- Broken Spring Replacement — Conway
- Broken Spring Replacement — Conway
- Broken Spring Replacement — Conway
- Broken Spring Replacement — Conway
- Broken Spring Replacement — Conway
- Broken Spring Replacement — Conway
More In Conway & Faulkner County
See everything we do in town on our Conway garage door repair page, or look at new garage doors in Conway. We also cover Greenbrier, Vilonia and Mayflower. Opener acting up? See Conway opener repair.
Get A Spring Repair Quote In Conway
Tell us what you need and we will call you back, usually the same business day. Prefer to text? Send us a photo of your door.
📱 Text Us A Photo: (501) 244-3667📞 Or Call (501) 244-3667Licensed & insured · AR Contractor License #0344410726 · BBB A+
